Sebagai asisten virtual, Anda berhadapan dengan banyak klien dan tugas. Mengatur semua informasi dan komunikasi ini bisa menjadi tantangan. Di sinilah CRM (Customer Relations Management) berperan.
CRM adalah alat yang dirancang untuk mengotomatiskan dan mengoptimalkan interaksi Anda dengan klien. Dengan CRM, Anda dapat mengatur detail klien, mencatat interaksi, mengotomatiskan tugas, dan menganalisa kinerja.
Freshworks CRM Pricing
Freshworks CRM offers a range of pricing plans to suit businesses of all sizes and budgets.
- Free plan
- Growth plan
- Pro plan
- Enterprise plan
- Custom plan
The Free plan is a great option for businesses just starting out, offering basic CRM features and limited storage.
Free plan
The Free plan is a great option for businesses just starting out or those with a limited budget. It includes the following features:
- 10 users
The Free plan allows you to have up to 10 users, which is ideal for small teams.
- 2,000 contacts
You can store up to 2,000 contacts in the Free plan, which is enough for most small businesses.
- Basic CRM features
The Free plan includes all the basic CRM features you need to manage your sales and customer relationships, such as contact management, lead management, and deal tracking.
- Limited storage
The Free plan comes with 1GB of storage, which is enough for most small businesses. However, if you need more storage, you can upgrade to a paid plan.
The Free plan is a great way to get started with Freshworks CRM. It gives you all the basic features you need to manage your customer relationships, and you can upgrade to a paid plan as your business grows.
Growth plan
The Growth plan is a good option for small businesses that need more features and storage than the Free plan. It includes the following features:
- Up to 50 users
The Growth plan allows you to have up to 50 users, which is ideal for small and medium-sized businesses.
- 10,000 contacts
You can store up to 10,000 contacts in the Growth plan, which is enough for most small businesses.
- Advanced CRM features
The Growth plan includes all the basic CRM features, as well as some advanced features such as lead scoring, email marketing, and sales forecasting.
- 5GB storage
The Growth plan comes with 5GB of storage, which is enough for most small businesses. However, if you need more storage, you can upgrade to a paid plan.
The Growth plan is a good value for small businesses that need more features and storage than the Free plan. It includes all the features you need to manage your sales and customer relationships, and you can upgrade to a paid plan as your business grows.
Pro plan
The Pro plan is a good option for small and medium-sized businesses that need more features and storage than the Growth plan. It includes the following features:
- Up to 150 users
The Pro plan allows you to have up to 150 users, which is ideal for small and medium-sized businesses.
- 50,000 contacts
You can store up to 50,000 contacts in the Pro plan, which is enough for most small and medium-sized businesses.
- Advanced CRM features
The Pro plan includes all the basic and advanced CRM features, as well as some additional features such as customisable dashboards, workflow automation, and sales forecasting.
- 10GB storage
The Pro plan comes with 10GB of storage, which is enough for most small and medium-sized businesses. However, if you need more storage, you can upgrade to a paid plan.
The Pro plan is a good value for small and medium-sized businesses that need more features and storage than the Growth plan. It includes all the features you need to manage your sales and customer relationships, and you can upgrade to a paid plan as your business grows.
Enterprise plan
The Enterprise plan is a good option for large businesses that need the most features and storage. It includes the following features:
- Unlimited users
The Enterprise plan allows you to have an unlimited number of users, which is ideal for large businesses.
- Unlimited contacts
You can store an unlimited number of contacts in the Enterprise plan, which is ideal for large businesses with a large customer base.
- Advanced CRM features
The Enterprise plan includes all the basic, advanced, and premium CRM features, as well as some additional features such as customisable dashboards, workflow automation, and sales forecasting.
- 25GB storage
The Enterprise plan comes with 25GB of storage, which is enough for most large businesses. However, if you need more storage, you can upgrade to a paid plan.
The Enterprise plan is a good value for large businesses that need the most features and storage. It includes all the features you need to manage your sales and customer relationships, and you can upgrade to a paid plan as your business grows.
Custom plan
The Custom plan is designed for businesses that need more features and storage than the Enterprise plan. It includes all the features of the Enterprise plan, plus the following:
- Customizable features
Businesses can customize the Custom plan to include the specific features they need. This flexibility makes the Custom plan a good option for businesses with unique requirements.
- Scalable storage
Businesses can scale the storage of the Custom plan to meet their needs. This scalability makes the Custom plan a good option for businesses that expect to grow in the future.
- Dedicated support
Businesses on the Custom plan receive dedicated support from Freshworks. This support can help businesses get the most out of their CRM system.
The Custom plan is a good value for businesses that need the most features and storage. It includes all the features you need to manage your sales and customer relationships, and you can customize it to meet your specific needs.
To get a quote for a Custom plan, please contact Freshworks sales.
FAQ
Here are some frequently asked questions about Freshworks CRM pricing:
Question 1: How much does Freshworks CRM cost?
Answer 1: Freshworks CRM offers a range of pricing plans to suit businesses of all sizes and budgets. The Free plan is free to use and includes basic CRM features. The Growth plan costs $15 per user per month and includes more advanced features. The Pro plan costs $30 per user per month and includes even more advanced features. The Enterprise plan costs $50 per user per month and includes all the features of the Pro plan, plus additional features such as unlimited storage and customisable dashboards.
Question 2: What is the difference between the Free plan and the Growth plan?
Answer 2: The Free plan is a good option for businesses just starting out or those with a limited budget. It includes basic CRM features such as contact management, lead management, and deal tracking. The Growth plan includes all the features of the Free plan, plus more advanced features such as email marketing, sales forecasting, and workflow automation.
Question 3: What is the difference between the Growth plan and the Pro plan?
Answer 3: The Pro plan includes all the features of the Growth plan, plus even more advanced features such as customisable dashboards, reporting, and analytics.
Question 4: What is the difference between the Pro plan and the Enterprise plan?
Answer 4: The Enterprise plan includes all the features of the Pro plan, plus additional features such as unlimited storage, customisable dashboards, and dedicated support.
Question 5: Which pricing plan is right for my business?
Answer 5: The best pricing plan for your business depends on your specific needs and budget. If you’re just starting out, the Free plan is a good option. As your business grows, you can upgrade to a paid plan to get more features and storage.
Question 6: Can I switch pricing plans at any time?
Answer 6: Yes, you can switch pricing plans at any time. If you need to upgrade to a higher plan, you can do so from your Freshworks CRM account. If you need to downgrade to a lower plan, you will need to contact Freshworks support.
We hope this FAQ has been helpful. If you have any other questions about Freshworks CRM pricing, please contact our sales team.
Tips
Here are some tips for choosing the right Freshworks CRM pricing plan for your business:
Tip 1: Consider your business needs. What features are important to you? How much storage do you need? Once you know what you need, you can compare the different pricing plans to find the one that’s right for you.
Tip 2: Start with a lower-priced plan. You can always upgrade to a higher-priced plan later if you need more features or storage. This is a good way to save money if you’re just starting out.
Tip 3: Take advantage of discounts. Freshworks CRM offers discounts for annual subscriptions and for non-profit organizations. If you’re eligible for a discount, be sure to take advantage of it.
Tip 4: Contact Freshworks sales. If you’re not sure which pricing plan is right for you, contact Freshworks sales. They can help you assess your needs and choose the best plan for your business.
By following these tips, you can choose the right Freshworks CRM pricing plan for your business and get the most out of your CRM system.
Conclusion
Freshworks CRM is a powerful and affordable CRM system that can help businesses of all sizes manage their sales and customer relationships. With a range of pricing plans to choose from, businesses can find a plan that fits their needs and budget.
When choosing a pricing plan, businesses should consider their business needs, budget, and future growth plans. Businesses can always upgrade to a higher-priced plan later if they need more features or storage. Businesses can also take advantage of discounts for annual subscriptions and for non-profit organizations.
If businesses are not sure which pricing plan is right for them, they can contact Freshworks sales for help. Freshworks sales can help businesses assess their needs and choose the best plan for their business.
With Freshworks CRM, businesses can get the features and support they need to grow their business.