Dynamics CRM is a customer relationship management (CRM) software that helps businesses manage their interactions with customers. It offers a range of features, including sales force automation, marketing automation, and customer service. Dynamics CRM is available in three editions: Professional, Enterprise, and Ultimate.
The Professional edition is the most affordable and includes the core CRM features that most businesses need. The Enterprise edition adds more advanced features, such as workflow automation and social media integration. The Ultimate edition includes all of the features of the Professional and Enterprise editions, plus additional features for large businesses, such as multi-tenancy and self-service portals.
The price of Dynamics CRM varies depending on the edition and the number of users. The Professional edition starts at $115 per user per month, the Enterprise edition starts at $210 per user per month, and the Ultimate edition starts at $300 per user per month.
Dynamics CRM Pricing
Dynamics CRM pricing varies depending on the edition and the number of users. Here are 8 important points to keep in mind:
- Professional edition: $115 per user per month
- Enterprise edition: $210 per user per month
- Ultimate edition: $300 per user per month
- Volume discounts available for large purchases
- Free trial available
- Monthly or annual subscription options
- Cloud-based or on-premises deployment options
- 24/7 support included
Dynamics CRM pricing is competitive with other leading CRM solutions. It is a good value for businesses of all sizes.
Professional edition: $115 per user per month
The Professional edition of Dynamics CRM is the most affordable and includes the core CRM features that most businesses need. It is ideal for small businesses and startups that are looking for a CRM solution that is easy to use and affordable.
The Professional edition includes features such as:
- Customer management
- Sales force automation
- Marketing automation
- Customer service
The Professional edition also includes access to the Dynamics CRM mobile app, which allows users to access their CRM data and manage their relationships with customers from anywhere.
The Professional edition of Dynamics CRM is a good value for businesses that are looking for a CRM solution that is affordable and easy to use. It includes all of the core CRM features that most businesses need, and it is backed by Microsoft’s world-class support.
If you are a small business or startup that is looking for a CRM solution, the Professional edition of Dynamics CRM is a good option to consider.
Enterprise edition: $210 per user per month
The Enterprise edition of Dynamics CRM is designed for larger businesses and organizations that need more advanced CRM features and functionality.
- Workflow automation
The Enterprise edition includes workflow automation features that allow businesses to automate their business processes. This can save time and improve efficiency.
- Social media integration
The Enterprise edition also includes social media integration features that allow businesses to connect with their customers on social media. This can help businesses to build relationships with their customers and generate leads.
- Advanced reporting and analytics
The Enterprise edition includes advanced reporting and analytics features that allow businesses to track their CRM data and measure their performance. This can help businesses to identify areas for improvement and make better decisions.
- Multi-tenancy
The Enterprise edition also includes multi-tenancy features that allow businesses to host multiple CRM instances on a single server. This can save businesses money and improve efficiency.
The Enterprise edition of Dynamics CRM is a good value for businesses that need more advanced CRM features and functionality. It includes all of the features of the Professional edition, plus additional features that can help businesses to save time, improve efficiency, and make better decisions.
Ultimate edition: $300 per user per month
The田村 edition of Dynamics 365 is the most comprehensive and expensive edition. It includes all of the features of the Enterprise edition, plus additional features that are designed for large enterprises and organizations with complex business needs.
- Advanced data analytics
The Ultimate edition includes advanced data analytics features that allow businesses to gain deeper insights into their data. This can help businesses to identify trends, make better decisions, and improve their performance.
- Predictive analytics
The Ultimate edition also includes predictive analytics features that allow businesses to predict future outcomes. This can help businesses to make better decisions and plan for the future.
- Customizable dashboards
The Ultimate edition allows businesses to create customizable dashboards that provide a real-time view of their key business metrics. This can help businesses to track their progress and make informed decisions.
- Enhanced security
The Ultimate edition includes enhanced security features that help businesses to protect their data and systems from threats.
The Ultimate edition of Dynamics 365 is a good value for businesses that need the most advanced and comprehensive CRM solution available. It includes all of the features of the Enterprise edition, plus additional features that can help businesses to gain deeper insights into their data, make better decisions, and improve their performance.
Volume discounts available for large purchases
Businesses that purchase a large number of Dynamics CRM licenses may be eligible for volume discounts. These discounts can save businesses money on their CRM software costs.
- Tiered pricing
Microsoft offers tiered pricing for Dynamics CRM, which means that the price per user decreases as the number of users increases. This makes it more affordable for businesses to purchase a large number of licenses.
- Volume licensing agreements
Businesses can also purchase volume licensing agreements from Microsoft. These agreements provide businesses with a discounted price on Dynamics CRM licenses, as well as other benefits such as extended support and training.
- Partner discounts
Businesses can also get discounts on Dynamics CRM licenses by purchasing through a Microsoft partner. Partners often offer discounts to their customers as an incentive to purchase Dynamics CRM through them.
- Seasonal promotions
Microsoft sometimes offers seasonal promotions on Dynamics CRM licenses. These promotions can provide businesses with additional savings on their CRM software costs.
Businesses that are considering purchasing a large number of Dynamics CRM licenses should contact Microsoft or a Microsoft partner to learn more about volume discounts. Volume discounts can save businesses money on their CRM software costs and help them to get the most value from their investment.
Free trial available
Microsoft offers a free trial of Dynamics CRM so that businesses can try the software before they buy it. The free trial includes all of the features of the Professional edition, and it allows businesses to test the software for 30 days.
- No credit card required
The free trial does not require a credit card, so businesses can sign up for it without having to worry about being charged.
- Full access to all features
The free trial includes full access to all of the features of the Professional edition. This allows businesses to get a good sense of the software’s capabilities and how it can benefit their business.
- 30-day trial period
The free trial lasts for 30 days. This gives businesses plenty of time to test the software and decide if it is right for them.
- No obligation to purchase
The free trial is no obligation to purchase. Businesses can cancel their trial at any time, and they will not be charged.
The free trial is a great way for businesses to try Dynamics CRM before they buy it. It allows businesses to get a good sense of the software’s capabilities and how it can benefit their business, without having to worry about being charged.
Monthly or annual subscription options
Dynamics CRM is available as a monthly or annual subscription. Businesses can choose the subscription option that best fits their needs and budget.
- Monthly subscription
The monthly subscription option provides businesses with the flexibility to pay for Dynamics CRM on a month-to-month basis. This option is ideal for businesses that are not sure how long they will need to use Dynamics CRM or that want to avoid a long-term commitment.
- Annual subscription
The annual subscription option provides businesses with a discounted rate on Dynamics CRM. This option is ideal for businesses that are sure that they will need to use Dynamics CRM for a long period of time and that want to save money on their subscription costs.
- Pre-paid subscriptions
Businesses can also purchase pre-paid subscriptions for Dynamics CRM. Pre-paid subscriptions provide businesses with a further discount on their subscription costs. However, pre-paid subscriptions are non-refundable, so businesses should be sure that they will need to use Dynamics CRM for the entire subscription period before purchasing a pre-paid subscription.
- Free trial
Before purchasing a subscription to Dynamics CRM, businesses can sign up for a free trial. The free trial includes full access to all of the features of the Professional edition for 30 days. This allows businesses to try Dynamics CRM before they buy it and to make sure that it is the right solution for their needs.
Businesses should carefully consider their needs and budget when choosing a subscription option for Dynamics CRM. The monthly subscription option provides businesses with the flexibility to pay for Dynamics CRM on a month-to-month basis, while the annual subscription option provides businesses with a discounted rate. Pre-paid subscriptions provide businesses with a further discount, but they are non-refundable. The free trial allows businesses to try Dynamics CRM before they buy it.
Cloud-based or on-premises deployment options
Dynamics CRM is available as a cloud-based or on-premises solution. Businesses can choose the deployment option that best fits their needs and budget.
- Cloud-based deployment
The cloud-based deployment option is hosted by Microsoft in the cloud. This option is ideal for businesses that want to avoid the costs and complexity of managing their own IT infrastructure. With the cloud-based deployment option, Microsoft takes care of all of the maintenance and updates for Dynamics CRM, so businesses can focus on using the software to grow their business.
- On-premises deployment
The on-premises deployment option is hosted on the business’s own servers. This option is ideal for businesses that have the IT resources and expertise to manage their own IT infrastructure. With the on-premises deployment option, businesses have more control over their data and security, but they are also responsible for all of the maintenance and updates for Dynamics CRM.
- Hybrid deployment
The hybrid deployment option is a combination of the cloud-based and on-premises deployment options. With the hybrid deployment option, some of the Dynamics CRM data and functionality is hosted in the cloud, while other data and functionality is hosted on the business’s own servers. This option provides businesses with the flexibility to choose the best deployment option for their specific needs.
- Free trial
Before purchasing a subscription to Dynamics CRM, businesses can sign up for a free trial. The free trial includes full access to all of the features of the Professional edition for 30 days. This allows businesses to try Dynamics CRM before they buy it and to make sure that it is the right solution for their needs.
Businesses should carefully consider their needs and budget when choosing a deployment option for Dynamics CRM. The cloud-based deployment option is ideal for businesses that want to avoid the costs and complexity of managing their own IT infrastructure. The on-premises deployment option is ideal for businesses that have the IT resources and expertise to manage their own IT infrastructure. The hybrid deployment option provides businesses with the flexibility to choose the best deployment option for their specific needs.
24/7 support included
All Dynamics CRM subscriptions include 24/7 support from Microsoft. This means that businesses can get help with Dynamics CRM at any time, day or night.
- Phone support
Businesses can get phone support from Microsoft by calling the Microsoft Dynamics CRM support number. Microsoft’s support team is available 24/7 to help businesses with any issues they may be experiencing with Dynamics CRM.
- Online support
Businesses can also get online support from Microsoft by visiting the Microsoft Dynamics CRM support website. The support website provides businesses with access to a knowledge base of articles and videos, as well as a community forum where they can ask questions and get help from other Dynamics CRM users.
- Email support
Businesses can also get email support from Microsoft by emailing the Microsoft Dynamics CRM support team. The support team will typically respond to email inquiries within 24 hours.
- Self-service support
Businesses can also get self-service support from Microsoft by visiting the Microsoft Dynamics CRM support website. The support website provides businesses with access to a knowledge base of articles and videos, as well as a community forum where they can ask questions and get help from other Dynamics CRM users.
The 24/7 support included with all Dynamics CRM subscriptions gives businesses the peace of mind knowing that they can get help with Dynamics CRM at any time, day or night. This can be especially helpful for businesses that rely on Dynamics CRM to run their business.
FAQ
Here are some frequently asked questions about Dynamics CRM pricing:
Question 1: How much does Dynamics CRM cost?
Answer 1: Dynamics CRM is available in three editions: Professional, Enterprise, and Ultimate. The Professional edition starts at $115 per user per month, the Enterprise edition starts at $210 per user per month, and the Ultimate edition starts at $300 per user per month.
Question 2: What is the difference between the different editions of Dynamics CRM?
Answer 2: The Professional edition includes the core CRM features that most businesses need. The Enterprise edition adds more advanced features, such as workflow automation and social media integration. The Ultimate edition includes all of the features of the Professional and Enterprise editions, plus additional features for large businesses, such as multi-tenancy and self-service portals.
Question 3: Are there any discounts available for Dynamics CRM?
Answer 3: Yes, volume discounts are available for large purchases. Businesses that purchase a large number of Dynamics CRM licenses may be eligible for a discount on the price per user.
Question 4: Is there a free trial available for Dynamics CRM?
Answer 4: Yes, Microsoft offers a free trial of Dynamics CRM. The free trial includes full access to all of the features of the Professional edition for 30 days.
Question 5: What is the difference between a cloud-based and on-premises deployment of Dynamics CRM?
Answer 5: With a cloud-based deployment, Dynamics CRM is hosted by Microsoft in the cloud. This means that businesses do not have to worry about managing their own IT infrastructure. With an on-premises deployment, Dynamics CRM is hosted on the business’s own servers. This gives businesses more control over their data and security, but they are also responsible for managing their own IT infrastructure.
Question 6: What kind of support is included with Dynamics CRM?
Answer 6: All Dynamics CRM subscriptions include 24/7 support from Microsoft. This means that businesses can get help with Dynamics CRM at any time, day or night.
Question 7: How can I get started with Dynamics CRM?
Answer 7: You can sign up for a free trial of Dynamics CRM at microsoft.com/dynamics365/crm.
These are just a few of the most frequently asked questions about Dynamics CRM pricing. For more information, please visit the Microsoft Dynamics CRM website.
Now that you know more about Dynamics CRM pricing, you can start to evaluate whether it is the right CRM solution for your business.
Tips
Here are four tips for getting the most out of Dynamics CRM pricing:
Tip 1: Consider your business needs. Before you purchase a subscription to Dynamics CRM, take some time to consider your business needs. What features are important to you? How many users will you need? What is your budget? Once you have a good understanding of your needs, you can start to compare the different editions of Dynamics CRM to find the one that is right for you.
Tip 2: Take advantage of discounts. Microsoft offers volume discounts for businesses that purchase a large number of Dynamics CRM licenses. If you are planning to purchase a large number of licenses, be sure to ask about discounts.
Tip 3: Consider a cloud-based deployment. With a cloud-based deployment, Dynamics CRM is hosted by Microsoft in the cloud. This means that you do not have to worry about managing your own IT infrastructure. This can save you time and money.
Tip 4: Get started with a free trial. Microsoft offers a free trial of Dynamics CRM. The free trial includes full access to all of the features of the Professional edition for 30 days. This is a great way to try Dynamics CRM before you buy it.
By following these tips, you can get the most out of Dynamics CRM pricing.
Now that you know more about Dynamics CRM pricing, you can start to evaluate whether it is the right CRM solution for your business.
Conclusion
Dynamics CRM is a powerful CRM solution that can help businesses of all sizes manage their customer relationships and grow their business. Dynamics CRM is available in three editions: Professional, Enterprise, and Ultimate. The Professional edition starts at $115 per user per month, the Enterprise edition starts at $210 per user per month, and the Ultimate edition starts at $300 per user per month.
The price of Dynamics CRM varies depending on the edition and the number of users. However, Microsoft offers volume discounts for businesses that purchase a large number of licenses. Businesses can also save money by choosing a cloud-based deployment instead of an on-premises deployment.
Dynamics CRM is a good value for businesses of all sizes. It is a powerful CRM solution that can help businesses manage their customer relationships and grow their business. Microsoft also offers a free trial of Dynamics CRM so that businesses can try the software before they buy it.
If you are looking for a CRM solution that is affordable, easy to use, and can help you grow your business, Dynamics CRM is a good option to consider.