Zoho Bigin

Zoho Bigin is a simple and affordable customer relationship management (CRM) software designed for small businesses. It offers a range of features to help businesses manage their sales, marketing, and customer service activities.

Some of the key features of Zoho Bigin include:

In this article, we will take a closer look at the features and benefits of Zoho Bigin and how it can help small businesses grow their sales and improve their customer relationships.

Zoho Bigin

Zoho Bigin is a simple and affordable CRM software for small businesses.

  • Easy to use
  • Affordable
  • Mobile-friendly
  • Sales tracking
  • Marketing automation
  • Customer service
  • Reporting and analytics
  • Integrations with other Zoho apps
  • 24/7 support

With Zoho Bigin, small businesses can manage their sales, marketing, and customer service activities in one place, which can help them grow their sales and improve their customer relationships.

Easy to use

One of the key benefits of Zoho Bigin is that it is very easy to use. Even if you have no prior experience with CRM software, you should be able to get started with Zoho Bigin quickly and easily.

  • Simple and intuitive interface

    Zoho Bigin has a simple and intuitive interface that makes it easy to find the information you need and perform the tasks you want to do.

  • Drag-and-drop functionality

    Zoho Bigin uses drag-and-drop functionality to make it easy to create and manage your sales pipeline. You can simply drag and drop leads and contacts from one stage to another, and Zoho Bigin will automatically update your records.

  • Mobile-friendly

    Zoho Bigin is mobile-friendly, so you can access your CRM data and manage your sales activities from anywhere, at any time.

  • Free training and support

    Zoho Bigin offers free training and support to help you get started with the software and answer any questions you may have.

With its simple and intuitive interface, drag-and-drop functionality, mobile-friendliness, and free training and support, Zoho Bigin is a great choice for small businesses that are looking for an easy-to-use CRM software.

Affordable

Another key benefit of Zoho Bigin is that it is very affordable. Zoho Bigin offers a free plan for up to 5 users, and its paid plans start at just $7 per user per month. This makes Zoho Bigin a great option for small businesses that are looking for an affordable CRM software.

In addition to its low monthly cost, Zoho Bigin also offers a number of features that can help small businesses save money. For example, Zoho Bigin can help businesses track their sales and marketing activities, which can help them identify areas where they can improve their efficiency and reduce their costs.

Zoho Bigin also integrates with a number of other Zoho apps, such as Zoho Books and Zoho Invoice. This integration can help businesses save time and money by eliminating the need to enter data into multiple systems.

Overall, Zoho Bigin is a very affordable CRM software that can help small businesses save money and improve their efficiency.

Here is a summary of the pricing plans for Zoho Bigin:

  • Free plan: Up to 5 users
  • Standard plan: $7 per user per month
  • Professional plan: $14 per user per month
  • Enterprise plan: $23 per user per month

Mobile-friendly

Zoho Bigin is mobile-friendly, which means that you can access your CRM data and manage your sales activities from anywhere, at any time.

  • Access your CRM data on the go

    With Zoho Bigin, you can access your CRM data on your smartphone or tablet, so you can stay connected to your business even when you’re away from your desk.

  • Manage your sales activities from anywhere

    Zoho Bigin allows you to manage your sales activities from anywhere, so you can close deals, update your pipeline, and communicate with your team on the go.

  • Stay connected with your customers

    Zoho Bigin’s mobile app makes it easy to stay connected with your customers, so you can respond to inquiries, schedule appointments, and provide support from anywhere.

  • Improve your productivity

    Zoho Bigin’s mobile app can help you improve your productivity by giving you access to your CRM data and sales tools from anywhere, at any time.

Overall, Zoho Bigin’s mobile-friendliness is a major benefit for small businesses that are looking for a CRM software that can help them stay connected to their business and improve their productivity.

Sales tracking

Zoho Bigin offers a range of features to help businesses track their sales activities and improve their sales performance.

  • Sales pipeline management

    Zoho Bigin’s sales pipeline management features help businesses visualize their sales process and track the progress of their sales opportunities. Businesses can create custom sales pipelines, add deals to their pipelines, and track the progress of each deal through the different stages of the pipeline.

  • Lead management

    Zoho Bigin’s lead management features help businesses capture, qualify, and nurture leads. Businesses can create custom lead forms, capture leads from websites and other sources, and assign leads to sales reps for follow-up.

  • Contact management

    Zoho Bigin’s contact management features help businesses store and manage information about their customers and prospects. Businesses can create custom contact records, add notes and attachments to contact records, and track the interactions between their sales reps and customers.

  • Reporting and analytics

    Zoho Bigin’s reporting and analytics features help businesses track their sales performance and identify areas for improvement. Businesses can create custom reports, track key sales metrics, and get insights into their sales data.

Overall, Zoho Bigin’s sales tracking features can help businesses improve their sales performance by providing them with the tools they need to track their sales activities, manage their sales pipeline, and generate reports.

Marketing automation

Zoho Bigin offers a range of marketing automation features to help businesses automate their marketing activities and improve their marketing ROI.

  • Email marketing

    Zoho Bigin’s email marketing features allow businesses to create and send email campaigns, track the performance of their email campaigns, and nurture their email list.

  • Social media marketing

    Zoho Bigin’s social media marketing features allow businesses to manage their social media accounts, schedule social media posts, and track the performance of their social media campaigns.

  • Web forms

    Zoho Bigin’s web form features allow businesses to create custom web forms to capture leads from their website. Businesses can embed web forms on their website, customize the fields on their web forms, and track the performance of their web forms.

  • Landing pages

    Zoho Bigin’s landing page features allow businesses to create custom landing pages to capture leads and promote their products or services. Businesses can create custom landing pages, add forms to their landing pages, and track the performance of their landing pages.

Overall, Zoho Bigin’s marketing automation features can help businesses automate their marketing activities, improve their marketing ROI, and generate more leads.

Customer service

Zoho Bigin offers a range of customer service features to help businesses provide excellent customer service and build strong customer relationships.

  • Ticketing system

    Zoho Bigin’s ticketing system allows businesses to track and manage customer support tickets. Businesses can create custom ticket statuses, assign tickets to support reps, and track the progress of tickets until they are resolved.

  • Live chat

    Zoho Bigin’s live chat features allow businesses to provide real-time support to their customers. Businesses can add live chat widgets to their website, customize the appearance of their live chat widgets, and track the performance of their live chat conversations.

  • Knowledge base

    Zoho Bigin’s knowledge base features allow businesses to create and manage a self-service knowledge base for their customers. Businesses can create custom knowledge base articles, organize their knowledge base articles into categories, and track the performance of their knowledge base articles.

  • Customer feedback

    Zoho Bigin’s customer feedback features allow businesses to collect feedback from their customers. Businesses can create custom customer feedback surveys, send customer feedback surveys to their customers, and track the results of their customer feedback surveys.

Overall, Zoho Bigin’s customer service features can help businesses provide excellent customer service, build strong customer relationships, and improve customer satisfaction.

Reporting and analytics

Zoho Bigin offers a range of reporting and analytics features to help businesses track their progress and identify areas for improvement.

  • Sales reports

    Zoho Bigin’s sales reports allow businesses to track their sales performance and identify trends. Businesses can create custom sales reports, track key sales metrics, and get insights into their sales data.

  • Marketing reports

    Zoho Bigin’s marketing reports allow businesses to track the performance of their marketing campaigns and identify areas for improvement. Businesses can create custom marketing reports, track key marketing metrics, and get insights into their marketing data.

  • Customer service reports

    Zoho Bigin’s customer service reports allow businesses to track the performance of their customer service team and identify areas for improvement. Businesses can create custom customer service reports, track key customer service metrics, and get insights into their customer service data.

  • Customizable dashboards

    Zoho Bigin’s customizable dashboards allow businesses to create custom dashboards to track their key metrics and get a quick overview of their business performance.

Overall, Zoho Bigin’s reporting and analytics features can help businesses track their progress, identify areas for improvement, and make data-driven decisions.

Integrations with other Zoho apps

Zoho Bigin integrates with a range of other Zoho apps, including Zoho CRM, Zoho Books, Zoho Invoice, and Zoho Analytics. This integration allows businesses to connect their CRM data with their accounting data, invoicing data, and analytics data.

For example, businesses can use the integration between Zoho Bigin and Zoho CRM to create a complete view of their customer interactions. They can track customer interactions in Zoho Bigin, and then use Zoho CRM to manage their customer relationships and sales pipeline.

Businesses can also use the integration between Zoho Bigin and Zoho Books to automate their accounting processes. They can create invoices in Zoho Bigin, and then use Zoho Books to track their expenses and income.

Overall, the integrations between Zoho Bigin and other Zoho apps can help businesses save time and improve their efficiency by connecting their CRM data with their other business data.

Here is a list of some of the key benefits of integrating Zoho Bigin with other Zoho apps:

  • Improved data visibility: By integrating Zoho Bigin with other Zoho apps, businesses can get a complete view of their customer interactions, sales pipeline, accounting data, and analytics data.
  • Automated workflows: The integration between Zoho Bigin and other Zoho apps can help businesses automate their workflows and save time. For example, businesses can set up automated workflows to create invoices in Zoho Books when they close deals in Zoho Bigin.
  • Improved efficiency: By integrating Zoho Bigin with other Zoho apps, businesses can improve their efficiency and productivity. They can avoid having to re-enter data into multiple systems, and they can get a complete view of their business data in one place.

24/7 support

Zoho Bigin offers 24/7 support to its customers. This means that businesses can get help with Zoho Bigin at any time, day or night.

Zoho Bigin’s support team is available via phone, email, and live chat. Businesses can also access Zoho Bigin’s online help documentation and community forum.

Zoho Bigin’s support team is knowledgeable and experienced, and they are always willing to help businesses with any questions or problems they may have.

Overall, Zoho Bigin’s 24/7 support is a valuable asset for businesses that are looking for a CRM software with reliable and responsive support.

Here are some of the benefits of Zoho Bigin’s 24/7 support:

  • Businesses can get help with Zoho Bigin at any time, day or night. This is especially important for businesses that operate in different time zones or that have employees who work different shifts.
  • Zoho Bigin’s support team is knowledgeable and experienced. They can help businesses with any questions or problems they may have, regardless of their complexity.
  • Zoho Bigin’s support team is always willing to help. They are dedicated to providing businesses with the best possible support experience.

FAQ

Here are some of the most frequently asked questions about Zoho Bigin:

Question 1: What is Zoho Bigin?
Answer: Zoho Bigin is a simple and affordable CRM software designed for small businesses.

Question 2: How much does Zoho Bigin cost?
Answer: Zoho Bigin offers a free plan for up to 5 users, and its paid plans start at just $7 per user per month.

Question 3: Is Zoho Bigin easy to use?
Answer: Yes, Zoho Bigin is very easy to use. Even if you have no prior experience with CRM software, you should be able to get started with Zoho Bigin quickly and easily.

Question 4: What features does Zoho Bigin offer?
Answer: Zoho Bigin offers a range of features to help small businesses manage their sales, marketing, and customer service activities, including sales tracking, marketing automation, customer service, reporting and analytics, and integrations with other Zoho apps.

Question 5: Does Zoho Bigin offer support?
Answer: Yes, Zoho Bigin offers 24/7 support to its customers via phone, email, and live chat.

Question 6: Is Zoho Bigin a good CRM software for small businesses?
Answer: Yes, Zoho Bigin is a great CRM software for small businesses. It is easy to use, affordable, and offers a range of features to help small businesses grow their sales and improve their customer relationships.

Closing Paragraph for FAQ:

If you have any other questions about Zoho Bigin, please visit the Zoho Bigin website or contact Zoho Bigin’s support team.

Now that you know more about Zoho Bigin, here are a few tips to help you get the most out of the software:

Tips

Here are a few tips to help you get the most out of Zoho Bigin:

1. Start with a small number of deals. When you first start using Zoho Bigin, it can be tempting to try to import all of your deals at once. However, it is better to start with a small number of deals and gradually add more as you become more familiar with the software.

2. Use the drag-and-drop functionality to manage your sales pipeline. Zoho Bigin’s drag-and-drop functionality makes it easy to manage your sales pipeline. You can simply drag and drop deals from one stage to another to update your records.

3. Take advantage of the reporting and features. Zoho Bigin’s reporting and features can help you track your progress and identify areas for improvement. Use these features to get insights into your sales data and make better decisions.

4. Integrate Zoho Bigin with other Zoho apps. Zoho Bigin integrates with a range of other Zoho apps, such as Zoho CRM, Zoho Books, and Zoho Invoice. This integration can help you save time and improve your efficiency by connecting your CRM data with your other business data.

By following these tips, you can get the most out of Zoho Bigin and improve your sales performance.

Now that you have some tips on how to use Zoho Bigin, you are ready to start using the software to improve your sales and customer service.

Conclusion

Zoho Bigin is a simple and affordable CRM software designed for small businesses. It offers a range of features to help businesses manage their sales, marketing, and customer service activities, including sales tracking, marketing automation, customer service, reporting and analytics, and integrations with other Zoho apps.

Zoho Bigin is easy to use, affordable, and offers a range of features that can help small businesses grow their sales and improve their customer relationships. If you are looking for a CRM software that can help you manage your sales, marketing, and customer service activities, Zoho Bigin is a great option.

To learn more about Zoho Bigin, visit the Zoho Bigin website or contact Zoho Bigin’s support team.