Bigin by Zoho CRM: A Simple and Affordable CRM for Small Businesses

Zoho CRM is a leading provider of customer relationship management (CRM) software. Their latest offering, Bigin, is a simplified and affordable CRM designed specifically for small businesses.

Bigin offers a user-friendly interface, powerful features, and affordable pricing. It is an excellent option for small businesses that are looking for a CRM to help them manage their customer relationships and grow their business.

In this article, we will take a comprehensive look at Bigin by Zoho CRM. We will discuss its features, benefits, and pricing. We will also provide some tips on how to get started with Bigin.

bigin by zoho crm

Bigin by Zoho CRM is a simple and affordable CRM designed for small businesses. It offers a range of features to help businesses manage their customer relationships and grow their business.

  • Easy to use
  • Affordable
  • Powerful features
  • Mobile app
  • Integrations
  • Great support
  • Free trial
  • No contracts
  • Scalable
  • Customizable

Bigin is a great option for small businesses that are looking for a CRM to help them manage their customer relationships and grow their business.

Easy to use

Bigin is designed to be easy to use, even for those who are new to CRM software. The interface is user-friendly and intuitive, and there are plenty of resources available to help you get started.

  • Drag-and-drop interface

    Bigin uses a drag-and-drop interface that makes it easy to create and manage your sales pipeline. You can drag and drop leads, contacts, and deals to different stages in your pipeline.

  • Customizable dashboards

    Bigin allows you to customize your dashboard to include the information that is most important to you. You can add charts, graphs, and reports to your dashboard to track your progress and identify areas for improvement.

  • Mobile app

    Bigin offers a mobile app that allows you to access your CRM data on the go. You can use the mobile app to manage your contacts, track your sales pipeline, and close deals.

  • Excellent support

    Zoho CRM offers excellent support to its customers. You can access support via phone, email, or chat. Zoho CRM also has a comprehensive knowledge base that you can use to find answers to your questions.

Bigin is a great option for small businesses that are looking for a CRM that is easy to use and affordable.

Affordable

Bigin is an affordable CRM solution for small businesses. It offers a range of pricing plans to fit different budgets.

  • Free plan

    Bigin offers a free plan that includes all of the essential CRM features. The free plan is a great option for small businesses that are just getting started with CRM.

  • Standard plan

    The standard plan costs $7 per user per month. The standard plan includes all of the features of the free plan, plus additional features such as email marketing, sales automation, and reporting.

  • Premium plan

    The premium plan costs $14 per user per month. The premium plan includes all of the features of the standard plan, plus additional features such as advanced reporting, custom fields, and integrations.

  • Enterprise plan

    The enterprise plan costs $23 per user per month. The enterprise plan includes all of the features of the premium plan, plus additional features such as custom branding, single sign-on, and dedicated support.

Bigin is a great value for money. It offers a range of pricing plans to fit different budgets, and it includes all of the features that small businesses need to manage their customer relationships and grow their business.

Powerful features

Bigin offers a range of powerful features to help small businesses manage their customer relationships and grow their business.

One of the most important features of Bigin is its sales pipeline management. Bigin allows you to create and manage your sales pipeline, track your progress, and identify areas for improvement. You can drag and drop leads, contacts, and deals to different stages in your pipeline, and you can view your pipeline in a variety of ways, including a Kanban view, a list view, and a Gantt chart.

Bigin also offers a range of marketing features, such as email marketing, social media integration, and lead scoring. You can use Bigin to create and send email campaigns, track your social media performance, and score your leads to identify the ones that are most likely to convert into customers.

In addition to its sales and marketing features, Bigin also offers a range of other features, such as customer support, reporting, and integrations. You can use Bigin to track your customer support interactions, generate reports on your sales and marketing performance, and integrate Bigin with other business applications, such as your accounting software and your email marketing platform.

Bigin is a powerful CRM solution that can help small businesses manage their customer relationships and grow their business.

Mobile app

Bigin offers a mobile app that allows you to access your CRM data on the go. You can use the mobile app to manage your contacts, track your sales pipeline, and close deals.

The Bigin mobile app is available for iOS and Android devices. It is easy to use and navigate, and it gives you access to all of the essential CRM features.

With the Bigin mobile app, you can:

  • Manage your contacts: Add, edit, and delete contacts, and view their contact information.
  • Track your sales pipeline: View your sales pipeline, drag and drop leads, contacts, and deals to different stages, and track your progress.
  • Close deals: Create and send invoices, track payments, and close deals on the go.
  • Access your reports: View your reports on your sales and marketing performance, and identify areas for improvement.

The Bigin mobile app is a great way to stay connected to your CRM data and manage your business on the go.

ーとメーション

Bigin offers a range of オートメーション features to help small businesses save time and improve their efficiency.

One of the most important automation features in Bigin is workflow automation. Workflow automation allows you to create automated workflows that can trigger specific actions based on certain criteria. For example, you can create a workflow that automatically sends an email to a lead when they are added to your CRM, or you can create a workflow that automatically assigns a task to a sales rep when a lead is qualified.

Bigin also offers a range of other automation features, such as email scheduling, task reminders, and appointment scheduling. These features can help you to stay organized and productive, and they can free up your time to focus on more important tasks.

Here are some examples of how you can use automation in Bigin to improve your business:

  • Automatically send a welcome email to new leads.
  • Automatically assign leads to the appropriate sales rep.
  • Automatically create tasks for sales reps when leads are qualified.
  • Automatically send reminders for upcoming appointments.
  • Automatically schedule follow-up emails after meetings.

Automation is a powerful tool that can help small businesses save time, improve their efficiency, and grow their business.

Great support

Zoho CRM offers excellent support to its customers. You can access support via phone, email, or chat. Zoho CRM also has a comprehensive knowledge base that you can use to find answers to your questions.

  • Phone support

    Zoho CRM offers phone support 24/7. You can call Zoho CRM’s support team with any questions or problems that you have.

  • Email support

    You can also contact Zoho CRM’s support team via email. Zoho CRM’s support team typically responds to emails within 24 hours.

  • Chat support

    Zoho CRM also offers chat support. You can chat with a Zoho CRM support representative online.

  • Knowledge base

    Zoho CRM has a comprehensive knowledge base that you can use to find answers to your questions. The knowledge base includes articles, tutorials, and videos.

Zoho CRM’s support team is friendly, knowledgeable, and helpful. They are always willing to go the extra mile to help their customers.

Free trial

Bigin offers a free trial so that you can try the software before you buy it. The free trial includes all of the features of the paid plans, and it gives you 15 days to evaluate the software.

  • No credit card required

    You don’t need to provide a credit card number to sign up for the free trial.

  • Full access to all features

    The free trial includes access to all of the features of the paid plans.

  • 15-day trial period

    You have 15 days to evaluate the software.

  • No obligation

    There is no obligation to purchase the software after the trial period ends.

The free trial is a great way to see if Bigin is the right CRM for your business. You can try the software for free, and there is no obligation to purchase it after the trial period ends.

No contracts

Bigin is a month-to-month subscription service. There are no contracts, and you can cancel your subscription at any time.

  • Cancel anytime

    You can cancel your Bigin subscription at any time, without penalty.

  • No long-term commitments

    Bigin is a month-to-month subscription service. There are no long-term commitments.

  • No cancellation fees

    There are no cancellation fees for canceling your Bigin subscription.

  • Prorated refunds

    If you cancel your Bigin subscription before the end of your billing cycle, you will receive a prorated refund for the unused portion of your subscription.

Bigin’s no-contracts policy gives you the flexibility to use the software for as long as you need it, without having to worry about long-term commitments or cancellation fees.

Scalable

Bigin is a scalable CRM solution that can grow with your business. Whether you have a small team or a large enterprise, Bigin has a plan that is right for you.

  • Flexible pricing plans

    Bigin offers a range of pricing plans to fit different budgets and business needs.

  • Unlimited users

    All Bigin plans include unlimited users. You can add as many users as you need, without having to worry about additional costs.

  • Customizable features

    Bigin allows you to customize the software to fit your specific business needs.

  • Integrations with other business applications

    Bigin integrates with a range of other business applications, such as your accounting software and your email marketing platform.

Bigin is a scalable CRM solution that can help your business grow. With its flexible pricing plans, unlimited users, customizable features, and integrations with other business applications, Bigin is the perfect CRM solution for small businesses and large enterprises alike.

Customizable

Bigin is a customizable CRM solution that allows you to tailor the software to fit your specific business needs.

  • Custom fields

    Bigin allows you to create custom fields to track the information that is most important to your business.

  • Custom layouts

    You can customize the layout of Bigin to match your workflow.

  • Custom dashboards

    You can create custom dashboards to track your key metrics and identify areas for improvement.

  • Custom reports

    You can create custom reports to get the insights that you need to make informed decisions.

Bigin’s customizable features give you the flexibility to tailor the software to fit your unique business needs. This makes Bigin a great choice for businesses of all sizes and industries.

FAQ

Here are some frequently asked questions about Bigin by Zoho CRM:

Question 1: What is Bigin?
Bigin is a simple and affordable CRM designed for small businesses.

Question 2: How much does Bigin cost?
Bigin offers a free plan and three paid plans: Standard, Premium, and Enterprise.

Question 3: What features are included in Bigin?
Bigin includes a range of features, including sales pipeline management, marketing automation, customer support, and reporting.

Question 4: Is Bigin easy to use?
Yes, Bigin is designed to be easy to use, even for those who are new to CRM software.

Question 5: Does Bigin offer a mobile app?
Yes, Bigin offers a mobile app for iOS and Android devices.

Question 6: Does Bigin integrate with other business applications?
Yes, Bigin integrates with a range of other business applications, such as your accounting software and your email marketing platform.

Question 7: Is Bigin a good CRM for small businesses?
Yes, Bigin is a great CRM for small businesses. It is affordable, easy to use, and offers a range of features that can help small businesses grow.

Now that you know more about Bigin, here are some tips on how to get started:

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