Sugar CRM is a leading customer relationship management (CRM) software that helps businesses manage their sales, marketing, and customer service operations. It is a cloud-based CRM, which means that it is hosted by SugarCRM and can be accessed from anywhere with an internet connection. Sugar CRM pricing is based on a subscription model, and there are three different editions of the software available: Professional, Enterprise, and Ultimate.
The Professional edition is the most basic edition of Sugar CRM, and it includes all of the essential features that businesses need to manage their customer relationships. The Enterprise edition includes additional features, such as advanced reporting and analytics, and the Ultimate edition includes the most comprehensive set of features, such as artificial intelligence (AI) and machine learning (ML) capabilities.
In this article, we will discuss the different pricing options for Sugar CRM and help you choose the right edition for your business.
Sugar CRM Pricing
Sugar CRM pricing is based on a subscription model, and there are three different editions of the software available: Professional, Enterprise, and Ultimate.
- Professional: $52/user/month
- Enterprise: $85/user/month
- Ultimate: $145/user/month
- Annual contracts are available for a 10% discount
- Non-profit organizations are eligible for a 25% discount
- Educational institutions are eligible for a 50% discount
In addition to the above pricing, SugarCRM also offers a number of add-on modules that can be purchased to extend the functionality of the software. These modules include things like marketing automation, e-commerce, and project management.
Professional: $52/user/month
The Professional edition of Sugar CRM is the most basic edition, and it includes all of the essential features that businesses need to manage their customer relationships.
- Contact management
The Professional edition includes all of the basic contact management features that businesses need, such as the ability to create and manage contacts, track interactions, and schedule appointments.
- Lead management
The Professional edition also includes lead management features, such as the ability to capture and qualify leads, and track their progress through the sales pipeline.
- Sales automation
The Professional edition includes basic sales automation features, such as the ability to create and manage sales orders, track sales activities, and generate reports.
- Marketing automation
The Professional edition includes basic marketing automation features, such as the ability to create and manage email campaigns, track campaign performance, and generate leads.
The Professional edition is a good option for small businesses and startups that need a basic CRM system to manage their customer relationships.
Enterprise: $85/user/month
The Enterprise edition of Sugar CRM includes all of the features of the Professional edition, plus a number of additional features that are designed for larger businesses and enterprises. These additional features include:
Advanced reporting and analytics
The Enterprise edition includes advanced reporting and analytics features that allow businesses to track their sales, marketing, and customer service performance in greater detail. These features can be used to identify trends, improve performance, and make better decisions.
Workflow automation
The Enterprise edition includes workflow automation features that allow businesses to automate their business processes. This can help to improve efficiency, reduce errors, and free up employees to focus on more strategic tasks.
Integration with other systems
The Enterprise edition includes a number of pre-built integrations with other popular business systems, such as Salesforce, Microsoft Dynamics, and QuickBooks. This can help businesses to connect their CRM system with their other business systems and improve data flow.
Customizable dashboards
The Enterprise edition allows businesses to create and customize their own dashboards. This can help businesses to track the metrics that are most important to them and to visualize their data in a way that is easy to understand.
The Enterprise edition is a good option for larger businesses and enterprises that need a more powerful CRM system with advanced features.
Ultimate: $145/user/month
The Ultimate edition of Sugar CRM includes all of the features of the Enterprise edition, plus a number of additional features that are designed for large enterprises and businesses with complex CRM needs. These additional features include:
Artificial intelligence (AI) and machine learning (ML)
The Ultimate edition includes AI and ML capabilities that can be used to automate tasks, improve customer service, and make better decisions. For example, the AI can be used to identify and prioritize leads, and to personalize marketing campaigns.
Predictive analytics
The Ultimate edition includes predictive analytics features that can be used to identify trends and predict future outcomes. This can help businesses to make better decisions about their sales, marketing, and customer service strategies.
Social media integration
The Ultimate edition includes social media integration features that allow businesses to track and manage their social media interactions. This can help businesses to build relationships with their customers and to generate leads.
Customizable mobile app
The Ultimate edition includes a customizable mobile app that allows businesses to access their CRM data on the go. This can help businesses to stay connected with their customers and to close deals faster.
The Ultimate edition is a good option for large enterprises and businesses with complex CRM needs that require advanced features such as AI, ML, and predictive analytics.
Annual contracts are available for a 10% discount
Businesses that sign an annual contract for Sugar CRM can receive a 10% discount on the monthly subscription price. This can save businesses a significant amount of money over time.
- Benefits of signing an annual contract
There are several benefits to signing an annual contract for Sugar CRM, including:
- Cost savings: Businesses can save 10% on the monthly subscription price by signing an annual contract.
- Budget predictability: Annual contracts provide businesses with budget predictability, as they know exactly how much they will be paying for Sugar CRM each month.
- Reduced risk: Annual contracts reduce the risk of businesses being locked into a long-term contract with SugarCRM. If businesses are not satisfied with Sugar CRM, they can cancel their contract at the end of the year.
- Things to consider before signing an annual contract
There are a few things that businesses should consider before signing an annual contract for Sugar CRM, including:
- Business needs: Businesses should make sure that Sugar CRM meets their business needs before signing an annual contract.
- Budget: Businesses should make sure that they can afford the annual subscription price before signing a contract.
- Contract terms: Businesses should carefully review the contract terms before signing, to make sure that they understand the terms and conditions.
Overall, signing an annual contract for Sugar CRM can be a good way to save money and reduce risk. However, businesses should carefully consider their business needs and budget before signing a contract.
Non-profit organizations are eligible for a 25% discount
Non-profit organizations are eligible for a 25% discount on the monthly subscription price of Sugar CRM. This discount can help non-profits to save money on their CRM software and to better serve their communities.
- Benefits of the non-profit discount
There are several benefits to the non-profit discount on Sugar CRM, including:
- Cost savings: Non-profits can save 25% on the monthly subscription price of Sugar CRM.
- Budget predictability: The non-profit discount provides non-profits with budget predictability, as they know exactly how much they will be paying for Sugar CRM each month.
- Reduced risk: The non-profit discount reduces the risk of non-profits being locked into a long-term contract with SugarCRM. If non-profits are not satisfied with Sugar CRM, they can cancel their contract at the end of the year.
- Things to consider before applying for the non-profit discount
There are a few things that non-profits should consider before applying for the non-profit discount on Sugar CRM, including:
- Eligibility: Non-profits must be able to demonstrate that they are a registered non-profit organization in order to be eligible for the discount.
- Documentation: Non-profits will need to provide documentation of their non-profit status in order to apply for the discount.
- Process: The process for applying for the non-profit discount may vary depending on the region.
Overall, the non-profit discount on Sugar CRM can be a valuable way for non-profits to save money and to better serve their communities. Non-profits should carefully consider their eligibility and the application process before applying for the discount.
Educational institutions are eligible for a 50% discount
Educational institutions are eligible for a 50% discount on the monthly subscription price of Sugar CRM. This discount can help educational institutions to save money on their CRM software and to better serve their students.
- Benefits of the educational institution discount
There are several benefits to the educational institution discount on Sugar CRM, including:
- Cost savings: Educational institutions can save 50% on the monthly subscription price of Sugar CRM.
- Budget predictability: The educational institution discount provides educational institutions with budget predictability, as they know exactly how much they will be paying for Sugar CRM each month.
- Reduced risk: The educational institution discount reduces the risk of educational institutions being locked into a long-term contract with SugarCRM. If educational institutions are not satisfied with Sugar CRM, they can cancel their contract at the end of the year.
- Things to consider before applying for the educational institution discount
There are a few things that educational institutions should consider before applying for the educational institution discount on Sugar CRM, including:
- Eligibility: Educational institutions must be able to demonstrate that they are a registered educational institution in order to be eligible for the discount.
- Documentation: Educational institutions will need to provide documentation of their educational institution status in order to apply for the discount.
- Process: The process for applying for the educational institution discount may vary depending on the region.
Overall, the educational institution discount on Sugar CRM can be a valuable way for educational institutions to save money and to better serve their students. Educational institutions should carefully consider their eligibility and the application process before applying for the discount.
FAQ
The following are some frequently asked questions about Sugar CRM pricing:
Question 1: How much does Sugar CRM cost?
Sugar CRM offers three different editions of its software: Professional, Enterprise, and Ultimate. The Professional edition starts at $52 per user per month, the Enterprise edition starts at $85 per user per month, and the Ultimate edition starts at $145 per user per month.
Question 2: What is the difference between the different editions of Sugar CRM?
The Professional edition is the most basic edition of Sugar CRM and includes all of the essential features that businesses need to manage their customer relationships. The Enterprise edition includes additional features, such as advanced reporting and analytics, and the Ultimate edition includes the most comprehensive set of features, such as artificial intelligence (AI) and machine learning (ML) capabilities.
Question 3: Can I get a discount on Sugar CRM?
Yes, there are a few ways to get a discount on Sugar CRM. Annual contracts are available for a 10% discount, non-profit organizations are eligible for a 25% discount, and educational institutions are eligible for a 50% discount.
Question 4: How do I pay for Sugar CRM?
Sugar CRM can be purchased through a monthly subscription. You can pay for your subscription with a credit card or a debit card.
Question 5: What is Sugar CRM’s refund policy?
Sugar CRM offers a 30-day money-back guarantee. If you are not satisfied with Sugar CRM, you can cancel your subscription within 30 days of purchase and receive a full refund.
Question 6: How do I contact Sugar CRM support?
You can contact Sugar CRM support by phone, email, or chat. Sugar CRM’s support team is available 24/7 to help you with any questions or issues you may have.
For more information about Sugar CRM pricing, please visit the SugarCRM website.
We hope this FAQ has been helpful. If you have any other questions, please do not hesitate to contact us.
In addition to the information provided in this FAQ, we have also compiled a list of tips to help you save money on Sugar CRM.
Tips
Here are a few tips to help you save money on Sugar CRM:
Tip 1: Choose the right edition for your needs.
The Professional edition of Sugar CRM is the most basic edition and includes all of the essential features that businesses need to manage their customer relationships. The Enterprise edition includes additional features, such as advanced reporting and analytics, and the Ultimate edition includes the most comprehensive set of features, such as artificial intelligence (AI) and machine learning (ML) capabilities. If you are not sure which edition is right for you, you can contact SugarCRM for a consultation.
Tip 2: Sign up for an annual contract.
Annual contracts are available for a 10% discount. If you know that you will be using Sugar CRM for a year or more, signing up for an annual contract can save you money.
Tip 3: Take advantage of discounts.
Non-profit organizations are eligible for a 25% discount and educational institutions are eligible for a 50% discount. If you are eligible for a discount, be sure to apply it when you sign up for Sugar CRM.
Tip 4: Contact SugarCRM for a quote.
If you have a large organization or complex needs, you may be able to get a custom quote from SugarCRM. Contact SugarCRM to discuss your needs and get a quote.
By following these tips, you can save money on Sugar CRM and get the most out of your investment.
Sugar CRM is a powerful CRM system that can help businesses of all sizes to manage their customer relationships. By choosing the right edition, signing up for an annual contract, taking advantage of discounts, and contacting SugarCRM for a quote, you can save money on Sugar CRM and get the most out of your investment.
Conclusion
Sugar CRM is a leading CRM system that can help businesses of all sizes to manage their customer relationships. Sugar CRM offers three different editions of its software: Professional, Enterprise, and Ultimate. The Professional edition is the most basic edition and includes all of the essential features that businesses need to manage their customer relationships. The Enterprise edition includes additional features, such as advanced reporting and analytics, and the Ultimate edition includes the most comprehensive set of features, such as artificial intelligence (AI) and machine learning (ML) capabilities.
Sugar CRM pricing is based on a subscription model, and the price depends on the edition of the software that you choose. The Professional edition starts at $52 per user per month, the Enterprise edition starts at $85 per user per month, and the Ultimate edition starts at $145 per user per month. Annual contracts are available for a 10% discount, and non-profit organizations are eligible for a 25% discount and educational institutions are eligible for a 50% discount.
When choosing a Sugar CRM edition, it is important to consider your business needs and budget. If you are not sure which edition is right for you, you can contact SugarCRM for a consultation.
Sugar CRM is a powerful CRM system that can help businesses of all sizes to manage their customer relationships. By choosing the right edition, signing up for an annual contract, taking advantage of discounts, and contacting SugarCRM for a quote, you can save money on Sugar CRM and get the most out of your investment.
We hope this article has been helpful. If you have any other questions, please do not hesitate to contact us.